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Program Manager

1 month ago

Maple Ridge, British Columbia, Canada Coast Mental Health Full time

The Position

We are seeking a highly skilled and experienced Program Manager to lead our mental health housing program in Maple Ridge. The successful candidate will be responsible for the safe and efficient operation and management of the housing project site in accordance with the BC Housing Guidelines, Fraser Health Authority, and the policies of Coast Mental Health.

The Program Manager will lead a team of unionized staff in working within the designated group, and support program volunteers. Your goal will be to provide a strength-based framework and trauma-informed care to inform all aspects of service delivery for clients – with the desired outcome of a graduated and structured transition to living in the community.

You will support staff in employing the principles of psychosocial rehabilitation, harm reduction, motivational enhancement, and other evidence-based best practices to improve clients' ability to function in all aspects of life. You will spearhead the development of effective programming to assist clients to achieve graduated success in interpersonal relationships, mental health and/or addiction issues, housing and support services, activities of daily living, life skills programming, and community preparedness activities, as well as other areas as identified by the clients themselves.

You will establish a positive, healthy, and safe work environment for this team, and manage all aspects of the employee lifecycle.

Program leadership includes risk management for the program, financial management of program budgets, ensuring the property is appropriately maintained in partnership with Coast's Properties division, and developing program plans in alignment with overall Coast strategies and operational plans.

You will operate in a collaborative manner, not only with other Housing Services Program Staff but in partnership with the friends and family members of clients, community agencies, and any agency or person who is committed to positive outcomes for clients. As part of the Coast leadership team, you will collaborate and openly communicate with other leaders across the organization.

The Person

The ideal candidate has strong knowledge of mental illness and treatment modalities, and has kept current with new developments in mental health and Assisted Living best practice. Current or recent experience working with mental illness and highly vulnerable populations is essential for this position, as is experience working with persons with addictions. A working knowledge of all related legislation is required. A good understanding of community and social services in the Maple Ridge area will support your success in this role.

We are looking for someone with established leadership skills, and experience working with unionized staff – knowledge and experience with the HEU Collective Agreement would be ideal.

Other skills critical to this role include the ability to problem solve, planning and organizational skills, financial management, and strong computer proficiency. Communication skills and the ability to build relationships and engage effectively with partners internally and externally are critical to this role.

The successful candidate will be passionate about the mission of Coast, and will be committed to achieving our strategic priorities.

The Qualifications

We require a minimum of 3 years experience in mental health, with experience in housing programs working with concurrent disorders, and 3 years of supervisory and administrative experience.

A degree from a recognized post-secondary institution in social services or social work is required; a professional designation or degree in social work or psychiatric nursing would be considered an asset. Coast will consider an equivalent combination of education, training, and experience.

You must have a current First Aid/CPR certificate, training in Crisis Management, a Valid B.C. Driver's License, and access to a reliable vehicle.

Successful completion of a Criminal Records Check will be required.

We anticipate that the successful candidate will be hired between $75,000 and $85,000 based on experience.

Location - Garibaldi Ridge

Why Coast:

  • Recognized as one of B.C.'s Top Employers
  • Amazing benefit plan
  • Competitive compensation
  • Defined Benefit Pension Plan (MPP), Medical, Dental, and more
  • Professional Development
  • Generous vacation package and much more

Coast Mental Health (Coast) is one of the largest mental health non-profit societies in Canada, and operates a large array of innovative housing and community-based rehabilitation services for people with a mental illness living in and around Vancouver. Coast operates in the Lower Mainland of British Columbia providing approximately 1000 people with supportive housing and 4000 clients living in the community with a wide variety of programs and services.

Coast fosters a client-driven, recovery-oriented environment that promotes restoring health, personal growth, and a return to society for individuals with a mental illness through advocacy and providing direct programs and services.

Coast Mental Health is committed to creating a culture of diversity and is proud to be an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, gender, ethnicity, sexual orientation, religion, or disability.