Program Manager

4 weeks ago

Maple Ridge, British Columbia, Canada Coast Mental Health Full time

The Position

We are seeking a highly skilled and experienced Program Manager to lead our mental health services team at Coast Mental Health. The successful candidate will be responsible for the safe and efficient operation and management of the housing project site in accordance with the BC Housing Guidelines, Fraser Health Authority, and Coast Mental Health policies.

The Program Manager will lead a team of unionized staff in working within the designated group and support program volunteers. The goal is to provide a strength-based framework and trauma-informed care to inform all aspects of service delivery for clients, with the desired outcome of a graduated and structured transition to living in the community.

The Program Manager will support staff in employing the principles of psychosocial rehabilitation, harm reduction, motivational enhancement, and other evidence-based best practices to improve clients' ability to function in all aspects of life. The successful candidate will spearhead the development of effective programming to assist clients in achieving graduated success in interpersonal relationships, mental health and/or addiction issues, housing and support services, activities of daily living, life skills programming, and community preparedness activities.

The Program Manager will establish a positive, healthy, and safe work environment for the team and manage all aspects of the employee lifecycle. This includes risk management for the program, financial management of program budgets, ensuring the property is appropriately maintained in partnership with Coast's Properties division, and developing program plans in alignment with overall Coast strategies and operational plans.

The successful candidate will operate in a collaborative manner with other Housing Services Program Staff, community agencies, and any agency or person committed to positive outcomes for clients. As part of the Coast leadership team, the Program Manager will collaborate and openly communicate with other leaders across the organization.

The Person

We are looking for someone with strong knowledge of mental illness and treatment modalities, and experience working with mental illness and highly vulnerable populations. The ideal candidate will have current or recent experience working with persons with addictions and a working knowledge of all related legislation. A good understanding of community and social services in the Maple Ridge area will support success in this role.

The successful candidate will have established leadership skills, experience working with unionized staff, and knowledge and experience with the HEU Collective Agreement. Other critical skills include problem-solving, planning and organizational skills, financial management, and strong computer proficiency. Communication skills and the ability to build relationships and engage effectively with partners internally and externally are essential for this role.

The Qualifications

We require a minimum of 3 years of experience in mental health, with experience in housing programs working with concurrent disorders, and 3 years of supervisory and administrative experience. A degree from a recognized post-secondary institution in social services or social work is required, and a professional designation or degree in social work or psychiatric nursing would be considered an asset. Coast will consider an equivalent combination of education, training, and experience.

The successful candidate must have a current First Aid/CPR certificate, training in Crisis Management, a valid B.C. Driver's License, and access to a reliable vehicle. Successful completion of a Criminal Records Check will be required.

We anticipate that the successful candidate will be hired between $75,000 and $85,000 based on experience.

Why Coast:

  • Recognized as one of B.C.'s Top Employers
  • Amazing benefit plan
  • Competitive compensation
  • Defined Benefit Pension Plan (MPP), Medical, Dental, and more
  • Professional Development
  • Generous vacation package and much more

Coast Mental Health is one of the largest mental health non-profit societies in Canada, operating a large array of innovative housing and community-based rehabilitation services for people with a mental illness living in and around Vancouver. Coast operates in the Lower Mainland of British Columbia, providing approximately 1,000 people with supportive housing and 4,000 clients living in the community with a wide variety of programs and services.

Coast fosters a client-driven, recovery-oriented environment that promotes restoring health, personal growth, and a return to society for individuals with a mental illness through advocacy and providing direct programs and services.

Coast Mental Health is committed to creating a culture of diversity and is proud to be an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, gender, ethnicity, sexual orientation, religion, or disability.

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