Volunteer Program Manager
2 weeks ago
Key Responsibilities:
- Represent and work within the mission, vision, and values of The Salvation Army.
- Demonstrate compassion, respect, and empathy consistently.
- Support clients, residents, volunteers, and coworkers.
- Maintain polite and professional communication.
- Greet visitors, answer phone calls, and respond to inquiries.
- Resolve routine inquiries.
- Handle sensitive information confidentially.
- Process mail and parcels, and schedule meetings.
- Perform administrative tasks, including data entry and maintenance of databases.
- Recruit and orient volunteers, and promote the Salvation Army's volunteer program.
- Develop and maintain promotional materials and job descriptions for volunteer positions.
- Host volunteer appreciation events and assist with performance management.
- Maintain the security of the Salvation Army's volunteer database and personnel records.
HOURS:
- Full-time position based on 37.5 hours per week, Monday to Friday.
QUALIFICATIONS AND EDUCATION REQUIREMENTS:
- Completed high school and a minimum of 1 year of related experience.
REQUIRED SKILLS/KNOWLEDGE:
- Effective communication skills.
- Adaptability to change and frequent interruptions.
- Ability to work with people from diverse cultural backgrounds.
- Computer and word processing ability.
- Food Safe, CPR, First Aid, and Non-Violent Crisis Training an asset.
PREFERRED SKILLS/CAPABILITIES:
- Preference to those with a current valid BC driver's license with a clean driving record.
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