ServiceNow Functional Analyst Position

1 month ago


Burnaby, British Columbia, Canada Intellex Systems Full time
ServiceNow Functional Analyst Job Description

We are seeking a highly skilled ServiceNow Functional Analyst to join our team at Intellex Systems. As a ServiceNow Functional Analyst, you will be responsible for providing functional analysis, configuration, and development services to our clients.

Key Responsibilities:
  • Provide functional analysis and configuration services to our clients
  • Develop and implement ServiceNow solutions to meet business requirements
  • Collaborate with business teams and IT teams to gather requirements and design solutions
  • Conduct testing and documentation of ServiceNow configurations and developments
  • Transfer knowledge to staff members and ensure smooth handovers
Requirements:
  • Certified ServiceNow Application Developer and System Administrator
  • Expert knowledge of the ServiceNow ITSM platform and service management modules
  • Experience with 3-5 major ServiceNow projects
  • Minimum 3 years of experience with configuration/development of ServiceNow
  • Strong knowledge of business analysis, best practices, and methodologies
  • Excellent written and oral communication skills
  • Ability to communicate well with technical and non-technical customers
Preferred Qualifications:
  • Public Sector experience
  • Experience with Agile Methodology
  • Knowledge of full lifecycle application development

We offer a hybrid work environment and are responsible for any travel or travel-related expenses incurred while performing services. If you are a self-starter with strong analytical and problem-solving skills, we encourage you to apply for this exciting opportunity.



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