Business Development Manager

4 weeks ago

Winnipeg, Manitoba, Canada First National Full time

Business Development Manager Job Description

We are seeking a highly skilled Business Development Manager to join our team at First National. As a Business Development Manager, you will be responsible for generating sales and volumes, as well as servicing broker clients.

Sales and Service

  • Ensure sound knowledge of First National products, services, and technologies, as well as competitor's products.
  • Identify and build long-term broker relationships, increase broker and overall portfolio volumes, and continuously develop new contacts and volume sources from the broker community.
  • Communicate, educate, and sell the benefits of First National to broker clients, highlighting what makes the company different and the benefits of its innovative technology.
  • Create email marketing plans to attract and build new business.
  • Assist in maintaining and improving assigned broker Funding Ratios.
  • Work with brokers to compile broker profiles and co-develop business plans.
  • Analyze portfolio identifying brokers as high, medium, and low producers and create specific sales strategies for each segment.
  • Liaise with the broker and underwriting teams to maintain a comfort level on any service or underwriting issues that may arise.
  • Manage within assigned budgets.
  • Attend various networking events throughout the region, inside and outside of normal working hours.
  • Complete special projects and duties as assigned.

Reporting

  • Prepare weekly sales logs and appointment schedules with corresponding narrative regarding broker client visits.
  • Compile detailed expense and mileage reports.
  • Prepare quarterly and annual business plans.
  • Attend weekly conference calls with Senior Management to converse on volumes, trends, industry news, issues, and strategies.

Requirements

  • Good organizational, project management, and multi-tasking skills.
  • Competency in Microsoft Office and capacity to learn new technologies/systems.
  • Excellent communication, presentation, and negotiation skills.
  • Proven ability to handle difficult customer situations to maintain customer satisfaction and loyalty.
  • Ability to work independently and in a team environment.
  • Excellent customer service skills, with a high aptitude for building client relationships.
  • Ability to demonstrate initiative, confidence, and resilience in everyday situations.
  • University degree preferred, with a focus on Sales or Business and/or equivalent work experience.
  • Minimum of two years' experience in the mortgage industry.

About First National

First National is Canada's largest non-bank lender, originating and servicing both commercial and residential mortgages since 1988. We have been committed to hiring the best and brightest, with over 1,000 proud team members. Through cooperation, ongoing coaching, development opportunities, and a culture that celebrates both hard work and teamwork, First National team members are supported to lead, learn, and grow.

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