Medical Office Coordinator

3 weeks ago

Ottawa, Ontario, Canada JDC MEDICINE Full time

We are seeking a highly organized and detail-oriented Medical Office Coordinator to join our team at JDC MEDICINE. As a key member of our administrative staff, you will be responsible for ensuring the smooth operation of our medical office.

Key Responsibilities:
  • Coordinate the flow of information and maintain accurate records
  • Manage incoming mail and other materials and distribute them to the relevant staff members
  • Schedule and confirm appointments and maintain a calendar of upcoming events
  • Complete insurance and other claim forms and ensure timely submission
  • Maintain a filing system and ensure that all documents are up-to-date and easily accessible
  • Order supplies and maintain inventory to ensure that our office is well-stocked and equipped
  • Determine and establish office procedures and routines to ensure efficiency and productivity
  • Enter and format electronically based medical reports and correspondence and prepare spreadsheets and documents for review
  • Initiate and maintain confidential medical files and records and ensure that all sensitive information is protected
  • Perform data entry and maintain accurate records
  • Provide customer service and respond to patient inquiries in a timely and professional manner
  • Take patients' blood pressure, temperature, and pulse and maintain accurate records
  • Answer telephone and relay telephone calls and messages and ensure that all communication is handled efficiently
  • Operate, monitor, maintain, calibrate, and test equipment to ensure that our office is equipped with the latest technology
Requirements:
  • College, CEGEP, or other non-university certificate or diploma from a program of 1 year to 2 years
  • 1 year to less than 2 years of experience in a medical office setting
Working Conditions:
  • Fast-paced environment with a large caseload
  • Work under pressure and maintain a high level of accuracy and attention to detail
  • Attention to detail and ability to multitask
Personal Suitability:
  • Accurate and reliable
  • Client-focused and able to provide excellent customer service
  • Efficient interpersonal skills and ability to work effectively in a team
  • Flexibility and ability to adapt to changing priorities
  • Judgement and ability to make sound decisions
  • Organized and able to prioritize tasks effectively
  • Reliability and ability to maintain confidentiality
  • Team player and able to work collaboratively with others

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