Application Support Specialist

3 weeks ago

Burlington, Ontario, Canada Andrew Peller Limited Full time
Job Title: Application Support Analyst

At Andrew Peller Limited, we are committed to delivering exceptional brand experiences for our customers. As an Application Support Analyst, you will play a critical role in ensuring the performance and availability of our applications used by employees across Canada.

Key Responsibilities:
  • Maintain and improve computer systems managed by the Information Technology department.
  • Support Oracle Cloud, LS Retail, Magento, and all software applications at APL, including network, servers, and storage.
  • Troubleshoot technical issues for Oracle Cloud, LS Retail, Microsoft Dynamics, and all APL-owned applications and environments.
  • Collaborate with Business and Project Leads, as well as the IT team, to resolve issues and ensure solutions are viable and consistent.
  • Develop solutions by preparing and evaluating alternative workflow solutions and validating results by testing programs.
  • Participate in projects as needed and provide Level 1.5 and level 2 support.
Requirements:
  • Bachelor's degree in Information Technology or Computer Science.
  • Minimum 3-5 years' experience with Oracle and databases ideal.
  • Minimum 3-5 years' network and system administration experience ideal.
  • 3-5 years' experience implementing, configuring, and managing systems (Oracle Cloud, LS Retail, MSSQL) ideal.
  • Knowledge on POS system and Application (LS Retail, Microsoft Dynamics).
What We Offer:

Andrew Peller Limited is committed to meeting the needs of persons with temporary and/or permanent disabilities in a way that allows them to maintain their dignity and independence. We are an equal opportunity employer committed to ensuring every person has a right to equal treatment with respect to employment without discrimination or harassment because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status, or disability.

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