Technical Support Specialist
4 weeks ago
User Support Technician - vTgroup Solution inc
We are seeking a skilled User Support Technician to join our team at vTgroup Solution inc. As a key member of our IT department, you will be responsible for providing technical support to our employees, ensuring they have access to the computer networks and systems they need to perform their jobs effectively.
Key Responsibilities:
- Provide technical support to employees, responding to their queries and resolving any issues they may be experiencing with computer networks and systems.
- Set up equipment for employee use, ensuring proper installation of cables, operating systems, and software.
- Provide business systems, network, and Internet support to employees, responding to their identified difficulties.
- Give access to computer networks and provide customer service.
Requirements:
- College, CEGEP, or other non-university certificate or diploma from a program of 3 months to less than 1 year.
- 1 year to less than 2 years of experience in a similar role.
- Permanent employment.
- 35 hours per week.
- English as the primary language of work.
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