Delivery Process Specialist

2 weeks ago


Canada Radish Full time

At Radish, a cooperative startup focused on revolutionizing the delivery network, we are seeking an experienced Operations Manager to drive growth and streamline our delivery operations.

The successful candidate will be responsible for overseeing all aspects of the delivery process, including scheduling, workforce management, and order tracking. This involves collaborating with our drivers to ensure efficient and friendly delivery experiences for customers.

We offer a competitive salary ranging from $55,000 to $68,000 per year, plus 0.2% equity in the company.

Responsibilities:

  • Coordinate the entire delivery process, from scheduling to order tracking.
  • Recruit and train delivery drivers on best practices.
  • Work closely with drivers to guarantee customer satisfaction.
  • Assist in managing warehouse and vehicle fleet operations.
  • Participate in peak periods and serve as a backup driver when needed.
  • Analyze delivery performance and suggest improvements.
  • Resolve customer complaints and issues related to delivery.
  • Collaborate with the sales team to identify potential restaurant members.
  • Aid in the onboarding process for new business clients, addressing account creation and delivery-related inquiries.

Requirements:

  • Minimum 1-2 years of experience in an operations role.
  • Must have a reliable car, insurance, and a cell phone with data capabilities.
  • Strong organizational and communication skills; proficiency in French is desired.
  • Ability to work under pressure and meet deadlines.
  • Capable of carrying loads up to 25kg for short distances.
  • Familiarity with Microsoft Excel or similar analytical platforms (e.g., Airtable).
  • Demonstrate attention to detail and a strong commitment to customer satisfaction.
  • Possess excellent customer service skills and a positive attitude.
  • Flexible working hours, including early mornings and weekends, may be required.
  • Valid driver's license and a good driving record are necessary; ability to drive a van is desired.

  • Delivery - Specialist

    6 months ago


    Canada Axsium Full time

    Axsium Group was founded in 2004 to provide our clients with superior workforce management (WFM) consulting services. Axsium helps organizations around the world improve their operational performance by maximizing the productivity of their people. We do this by providing innovative and insightful consulting services focused in three areas. First, we help our...


  • Canada Tata Consultancy Services Full time

    About the RoleWe are seeking a highly skilled Global Content Delivery Network (CDN) Specialist to join our team. As a key member of our organization, you will be responsible for designing, implementing, and managing CDN infrastructure using Akamai to ensure high availability, performance, and scalability for customer-facing applications and business...


  • Canada EVONA Full time

    Role SummaryWe are seeking an experienced Geospatial Data Processing Specialist to join our team at EVONA. As a key member, you will play a pivotal role in supporting the execution of our strategy to deliver high-quality geospatial data products to clients.About the RoleDevelop and maintain Python-based scripts to enable efficient processing of geospatial...


  • Canada Net2Source Inc. Full time

    About the RoleWe are seeking a skilled Dynamics CRM Delivery Specialist to join our team at Net2Source Inc. in Vancouver, BC.This exciting opportunity involves managing service delivery for CRM solutions, collaborating with teams to exceed customer and project expectations, driving delivery improvements, and ensuring successful SaaS implementations.As a key...


  • Canada Tata Consultancy Services Full time

    Tata Consultancy Services is a leading IT services and consulting company with over 55 years of experience partnering with top businesses in their transformation journeys.About UsWith over 615,000 consultants in 55 countries, we offer a unique blend of business, technology, and engineering services and solutions through our Location Independent Agile...


  • Canada Fedex Canada Full time

    FedEx Canada - Job Description Job OverviewAs a Logistics Delivery Specialist with FedEx Canada, you will be responsible for ensuring timely delivery of packages to predetermined customers on specific routes. This role requires strong organizational and time management skills, as well as excellent customer service skills. Key Responsibilities:Reviewing...


  • Canada Raso360 Full time

    About the RoleRaso360 is seeking a skilled ServiceNow Business Process Consultant to deliver innovative solutions and drive process optimization for our clients.Job DescriptionWe are looking for an experienced consultant with a strong background in ServiceNow implementation, configuration, and customization. The ideal candidate will have expertise in...


  • Canada Edoon Management Full time

    We are seeking an experienced Customer Order Processing Specialist to join our team at Edoon Management. As a key member of our operations team, you will play a vital role in managing and processing customer orders within our NetSuite system.This is a full-time position with an estimated annual salary range of $45,000 - $60,000 depending on experience and...


  • Canada Themesoft Inc. Full time

    Job SummaryWe are seeking an experienced Automation Process Specialist to join our team at Themesoft Inc. in a long-term contract role.The ideal candidate will have expertise in UIPath with Robotic Desktop Automation (RDA) and be able to work independently or as part of a team to automate business processes.About the RoleThis is a remote opportunity that...


  • Canada Morson Talent Full time

    Job DescriptionWe are seeking a highly experienced Senior Process Specialist to join our team at Morson Talent.About the RoleThis is a hybrid role, with 2-3 days per week in the North York, ON office. The contract duration is 12 months, with an option to extend by 2 years in 1-year increments.The successful candidate will have a strong background in project...


  • Canada Alldus Full time

    Job Title: Senior Business Process Optimization SpecialistWe are seeking a highly skilled Senior Business Process Optimization Specialist to join our team at Alldus. As a key member of our ServiceNow implementation team, you will work closely with clients to analyze, design, and optimize business processes using ServiceNow.About the Role:Analyze business...


  • Canada Brant Community Healthcare System Full time

    Join the Brant Community Healthcare System as a Nursing Specialist for Labour and Delivery, where you will be responsible for providing exceptional care to patients in this critical unit.About UsThe Brant Community Healthcare System is a leading healthcare provider with over 130 years of experience in delivering high-quality patient care. Our organization...


  • Canada Palette Skills Full time

    In partnership with our client, Palette Skills, ZoomHR is conducting the search for a Delivery Partner Manager to join their exceptional team! This is a contract position with end date of March 2026 but has the possibility for renewal. About Palette Skills: Palette Skills is a national nonprofit that trains Canadians for careers in growing industries....


  • Canada, CA Palette Skills Full time

    In partnership with our client, Palette Skills, ZoomHR is conducting the search for a Delivery Partner Manager to join their exceptional team! This is a contract position with end date of March 2026 but has the possibility for renewal.About Palette Skills:Palette Skills is a national nonprofit that trains Canadians for careers in growing industries. Since...


  • Canada Palette Skills Full time

    In partnership with our client, Palette Skills, ZoomHR is conducting the search for a Delivery Partner Manager to join their exceptional team! This is a contract position with end date of March 2026 but has the possibility for renewal.About Palette Skills:Palette Skills is a national nonprofit that trains Canadians for careers in growing industries. Since...


  • Canada, CA Raso360 Full time

    ServiceNow Business Process ConsultantJob SummaryOur client is looking for an experienced ServiceNow Business Process Consultant to join our dynamic team to deliver innovative ServiceNow solutions to our internal and external clients.ResponsibilitiesAct as a subject matter expert on ServiceNow platform during the design and implementation project...


  • Canada Alcor Solutions, Inc. Full time

    Alcor Solutions, Inc. is seeking a highly skilled ServiceNow SPM Senior Consultant to join their Enterprise Service Management (ESM) practice. This role involves utilizing the ServiceNow platform to drive business process improvement and excellence.This is a contract position that offers an exciting opportunity for a senior consultant to work with our global...


  • Canada Edoon Management Full time

    The Order Processing Clerk will be responsible for managing and processing customer orders within the NetSuite system. This role involves ensuring accurate data entry, order fulfillment, and communication with relevant departments to ensure timely and efficient delivery of products. The ideal candidate will have strong attention to detail, excellent...


  • canada Edoon Management Full time

    The Order Processing Clerk will be responsible for managing and processing customer orders within the NetSuite system. This role involves ensuring accurate data entry, order fulfillment, and communication with relevant departments to ensure timely and efficient delivery of products. The ideal candidate will have strong attention to detail, excellent...


  • Canada Raise Full time

    We are seeking a highly experienced Digital Transformation Specialist to join our team at Raise in Scarborough, ON. This is a 6-month contract with the possibility of extension.The ideal candidate will have over 10 years of experience in organizational change management and business analysis. A PROSCI certification and knowledge of Identity and Access...