Floor Supervisor

10 hours ago

Toronto, Ontario, Canada VF Corporation Full time
Job Summary

We are seeking a highly motivated and experienced Floor Supervisor to join our team at The North Face. As a key member of our store leadership team, you will be responsible for directing, developing, and motivating a team of brand associates to deliver a best-in-class customer experience.

Key Responsibilities
  • Coach and develop staff to exceed individual and store productivity goals.
  • Engage customers in conversation around The North Face products, activities, and local community events.
  • Supervise floor coverage and activities, including opening and closing store as scheduled.
  • Provide training and ongoing development of store staff in customer engagement and all company programs, policies, and procedures.
  • Support the Store Manager in achieving all financial and operational objectives, including expense control, Loss Prevention, store audits, and weekly reporting.
  • Partner with the Store Manager on the implementation of visual merchandising directives and maintain standards consistent with company brand strategies.
  • Model behavior that respects the background, experience, and cultural differences of others, while upholding the integrity and values of the VF Corporation and the brand.
Requirements
  • 1+ years of store management experience in a fast-paced, highly engaging retail environment.
  • Proven ability to meet and exceed sales results.
  • Ability to work a flexible schedule to meet the needs of the business, including weekends, evenings, and holidays.
  • Excellent communication skills, both verbal and written.
  • Ability to prioritize tasks in a fast-paced store environment.
  • Proven ability to meet business goals by driving results through store team.
  • Willingness and desire to learn and to share knowledge of products, local community, experiences, and activities relevant to the store's customer base.
  • Ability and desire to provide a highly engaging customer experience through individual service, conversation, and relationship building.
  • Excellent decision-making ability in a fast-paced environment.
  • Detail-oriented.
  • Proficient computer skills, including word processing, spreadsheets, and software programs.
  • Experience in a specialty retail environment, outdoor apparel industry, or experience with outdoor equipment sales preferred.
  • High School Diploma or GED.
  • Ability to operate office equipment and technology, including computers, tablets, phones, copier, etc.
  • Standing required for entire work shift.
  • Bend, lift, open, and move product up to 50 pounds as needed.
  • Use ladders for visual merchandising, light adjustments, and window banner placement.
About The North Face

The North Face is the premier exploration company in the world, founded in the counterculture of Berkeley, CA in 1966. We have a long and storied legacy of enabling exploration, loving and protecting wild places, and creating iconic and technically advanced product. We believe that exploration is a mindset – both on the mountain and off the mountain – and it infuses everything we do.

As a community of explorers, we stay curious about new ideas, places, and people. By joining The North Face, you will help provide the best gear for our athletes and the modern-day explorer. You will also have the opportunity, tools, and environment to more deeply explore the world around you and make meaningful, lasting connections.

We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.

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