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Sales Floor Supervisor

3 months ago

Toronto, Ontario, Canada LAMOUR BEAUTY TRADING LTD Full time
Position Overview

As a Retail Operations Supervisor at LAMOUR BEAUTY TRADING LTD, you will play a crucial role in overseeing daily operations within our retail environment. This permanent position requires a commitment of 40 hours per week and is conducted in English.

Qualifications
  • Education: Completion of a secondary (high) school graduation certificate.
  • Experience: A minimum of 3 to 5 years of relevant experience in retail management.
Work Environment
  • Engage in on-site customer service within a retail business setting.
Key Responsibilities
  • Supervise and mentor staff, including apprentices and sales associates.
  • Delegate tasks to sales personnel effectively.
  • Conduct hiring processes and facilitate training for new employees.
  • Authorize financial transactions and manage payment processes.
  • Oversee inventory management and merchandise ordering.
  • Handle returns and exchanges of products.
  • Develop and implement work schedules for team members.
  • Engage in direct sales and assist customers on the sales floor.
  • Prepare detailed reports regarding sales performance and staffing issues.
  • Address and resolve customer inquiries, complaints, and supply chain challenges.
  • Maintain organized inventory systems and manage cash operations.
Supervisory Responsibilities

Direct oversight of retail sales personnel and sales clerks.

Technical Skills
  • Proficient in using MS Outlook and other relevant software.
Personal Attributes
  • Strong client focus and excellent interpersonal skills.
  • Exceptional oral and written communication abilities.
  • Highly organized and reliable team player.
  • Ability to multitask in a fast-paced environment.
Employee Support Programs

We are committed to fostering an inclusive workplace. Our support initiatives include:

  • Awareness training for employees to assist those with disabilities.
  • Mentorship programs for newcomers and refugees.
  • On-the-job training and networking opportunities for youth.
  • Cultural competency training for Indigenous workers and visible minorities.
Health Benefits
  • Comprehensive dental and health care plans.
  • Coverage for paramedical services.
Application Process

Interested candidates should ensure they meet the following screening criteria:

  • Legally authorized to work in Canada.
  • Previous experience in retail management.
  • Highest level of education completed.