Hotel Receptionist

4 weeks ago


Edmonton, Alberta, Canada Alberta Ltd Full time
Job Summary

We are seeking a skilled and friendly Hotel Front Desk Clerk to join our team at Alberta Ltd. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and enjoyable stay.

Key Responsibilities
  • Register arriving guests and assign rooms in a timely and efficient manner.
  • Process group arrivals and departures, taking into account the needs of each guest.
  • Take, cancel, and change room reservations as necessary.
  • Provide information on hotel facilities and services, including dining options, amenities, and local attractions.
  • Assist guests with special needs, such as wheelchair accessibility or dietary requirements.
  • Perform light housekeeping and cleaning duties to maintain a clean and comfortable environment.
  • Balance cash and complete balance sheets, cash reports, and related forms accurately and efficiently.
  • Follow emergency and safety procedures, ensuring the well-being of guests and staff.
  • Clerical duties, such as faxing, filing, and photocopying, as required.
  • Answer telephone calls and relay messages to guests and staff.
Requirements
  • No degree, certificate, or diploma required.
  • Will train on the job.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Basic math skills and accuracy with cash handling.
What We Offer
  • Free parking available.
  • Permanent work term.
  • Work language: English.
  • Hours: 30 to 35 hours per week.

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