Front Desk Host
1 week ago
We are seeking a highly skilled Reception-Concierge to join our team at Amica Swan Lake. This is a dynamic role that requires excellent communication and interpersonal skills, as well as the ability to work independently or in a team environment.
About the Role:
This is a part-time position working alternate weekends from 4pm-12am. As a Reception-Concierge, you will be responsible for providing exceptional customer service to residents, visitors, and the general public. Your duties will include receiving and redirecting calls, operating office equipment, establishing resident services, responding to inquiries, and performing basic accounting functions.
Key Responsibilities:
- Greet residents, visitors, and the general public
- Receive and redirect external calls and sales calls
- Operate and maintain all office equipment
- Establish and maintain resident services
- Respond to resident inquiries
- Perform basic accounting functions
- General administrative duties including typing of documents and maintaining the resident file system
Requirements:
To be successful in this role, you must have a Grade 12 education supplemented with training/coursework in general office procedures and accounting/book keeping. You should also possess proficiency with MS Office, including Word, Excel, Outlook, and PowerPoint, and be able to keyboard at a minimum speed of 50 wpm.
Prior Experience and Skills:
- Previous experience in an office environment
- Experience working in a "5 star" property or similar environment would be an asset
- Ability to work independently or in a team environment and must be able to work without direct supervision
- Flexibility to work days, evenings, and weekends
- Excellent communication and interpersonal skills
- Demonstrated ability in dealing with the public, using tact and discretion
About Us:
At Amica Senior Lifestyles, we are passionate about creating workplaces that reflect the communities in which we operate. We remain committed to creating inclusive environments where everyone can thrive. If you share our values and are passionate about delivering exceptional care and hospitality, we encourage you to apply.
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