Youth Shelter Operations Manager
1 month ago
Job Summary:
The Pod Group is seeking a highly skilled and experienced Youth Shelter Manager to join our team. As a key member of our organization, you will be responsible for the overall management and operations of the Youth Shelter, including supervision and management of front-line Youth Workers and Supervisors.
Key Responsibilities:
- Develop and implement a housing-first strategy that prioritizes the social determinants of health.
- Lead the day-to-day operation of all residential facilities, including case management and programming for residents.
- Participate in the development and review of agency practices and programs.
- Build and manage a team of front-line employees to support clients.
- Lead performance management initiatives and support staff growth and development.
- Ensure data integrity and evidence-based outcomes.
- Manage intake, admissions, program plans, action plans, and discharges of residents.
- Maintain professional standards for client documentation and case management.
- Participate in on-call support and emergency response.
- Create a safe and secure environment for youth accessing services.
- Ensure facility meets health and safety standards.
- Participate in budgeting and oversee residential budget.
- Foster a positive working environment and labor relations climate.
Requirements:
- University degree or equivalent in a related social services field.
- 3-5 years of experience in supervision/management in the social service sector, preferably with a focus on youth homelessness.
- Strong supervisory skills and ability to motivate employees.
- Understanding of youth homelessness and housing sector in Peel.
- Experience in recruiting and supervising program staff.
- Leadership experience and excellent communication skills.
- Experience with budgets and funding proposals.
- Flexibility with occasional evening and weekend work.
About The Pod Group:
The Pod Group is a creative consulting group that provides customized solutions to support our clients' growth and success. We focus on building competencies to promote people-centric organizations and integrate equity, diversity, inclusion, and belonging in creating culture and engagement.
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