Youth Shelter Operations Manager
4 weeks ago
At The Pod Group, we are seeking a highly skilled and dedicated individual to fill the role of Youth Shelter Manager. This position is a key part of our team, responsible for the overall management and operations of the Youth Shelter.
Key Responsibilities:
- Supervise and manage front-line Youth Workers and Supervisors
- Manage facilities, programs, and operations
- Develop, promote, and support a housing-first strategy
- Lead performance management initiatives
- Build a team of accountable, caring, responsive, and highly motivated front-line employees
- Manage intake and admissions, program plans, action plans, and discharges of residents
- Ensure that professional standards are maintained as related to client documentation and case management
- Participate on a rotation basis with other designated management staff to respond to emergencies
- Create a safe and secure setting for all youth accessing services at the shelter
- Ensure that the facility meets health and safety standards
- Participate in the development of the yearly budgeting process and oversee the annual residential budget
Requirements:
- University degree or equivalent in a related social services field
- 3-5 years of experience working as a supervisor/manager in the social service sector, preferably with a focus on youth homelessness
- Strong supervisory skills with an ability to motivate employees
- Understanding of issues relating to youth homelessness and the barriers youth face in attaining and maintaining their housing
- Experience in recruiting and supervising program staff
- Demonstrated experience in providing leadership to the staff team
- Excellent communication, interpersonal, and facilitation skills
- Experience working with budgets, funding proposals, and completing funding requirements
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