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The Surety & DIG Client Relationship Manager oversees all account management activities to reach strategic client service, retention and sales objectives. In this role, you will work closely with the other members of the client service and broking teams to ensure that the needs of the organization are met.
Key Responsibilities:- Develop and implement account management strategies to drive business growth and retention.
- Build and maintain strong relationships with key clients and stakeholders.
- Collaborate with cross-functional teams to identify and pursue new business opportunities.
- Provide exceptional client service and support to ensure client satisfaction and loyalty.
- Monitor and analyze key performance indicators to measure account performance and identify areas for improvement.
- Proven experience in account management or a related field.
- Strong business acumen and understanding of the insurance industry.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Strong analytical and problem-solving skills.
