Emergency Medical Dispatcher

1 month ago


Montreal, Quebec, Canada Corporation Urgences Santé Full time
{"title": "Emergency Medical Dispatcher", "description": "Job Summary

At Corporation Urgences Santé, we are seeking a skilled Emergency Medical Dispatcher to join our team. As an Emergency Medical Dispatcher, you will play a critical role in responding to emergency calls and providing critical care to patients in need.

Key Responsibilities
  • Evaluate and sort emergency calls using classification protocols and procedures.
  • Work in a highly technological environment, collaborating with paramedics and other emergency partners to respond to emergency situations.
  • Accompany callers to provide emergency care and support while waiting for emergency resources to arrive.
  • Assign the appropriate vehicle to the intervention site and direct it to the hospital center best suited to the patient's condition.
  • Participate in the deployment of emergency vehicles to minimize response times and ensure efficient emergency services.
Requirements
  • High school diploma or equivalent from a recognized school.
  • Postsecondary studies in social work, public safety, psychology, intervention, or a related field in healthcare and prehospital care.
  • One year of experience in customer service, emergency communications, public safety, transport dispatch, or the healthcare sector.
  • Fluency in French and English (oral and written).
  • Availability to work full-time, including day, evening, and night shifts.
Benefits
  • Evening, night, and weekend premiums.
  • A percentage of 9.91% of the salary earned covering statutory holidays and sick leave, and 8.77% accumulating in the bank for vacation.
  • Life insurance, health insurance, and salary insurance plans.
  • A contribution to the government pension fund (RREGOP).
  • An employee assistance program.

A variable salary between $23.37 and $33.78 per hour, depending on recognized experience. The paid training lasts 75 days, and the training will be full-time and offered mainly during the day.", "lang_code": "fr"}



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