Hotel Receptionist
4 weeks ago
Alberta Ltd. is seeking a skilled Front Desk Hotel Clerk to join our team. As a key member of our front office team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable stay.
Key Responsibilities:- Register arriving guests and assign rooms in a timely and efficient manner.
- Process group arrivals and departures, taking into account the specific needs of each group.
- Take, cancel, and change room reservations as necessary, ensuring accurate and up-to-date records.
- Provide guests with information on hotel facilities and services, including dining options, amenities, and local attractions.
- Process guests' departures, calculate charges, and receive payments in a professional and courteous manner.
- Balance cash and complete balance sheets, cash reports, and related forms with accuracy and attention to detail.
- Maintain an inventory of vacancies, reservations, and room assignments, ensuring that all information is up-to-date and accurate.
- Answer telephone calls and relay messages to guests and staff in a timely and efficient manner.
- Assist guests with special needs, providing personalized support and services as required.
- Contact guests to deliver requested wake-up calls, ensuring that all requests are met with a smile.
- Provide exceptional customer service, responding to guest inquiries and resolving any issues that may arise.
- Efficient interpersonal skills, with the ability to communicate effectively with guests and staff.
- Excellent oral and written communication skills, with the ability to articulate complex information in a clear and concise manner.
- Organized and reliable, with the ability to work independently and as part of a team.
- Will train, with a willingness to learn and adapt to new situations and challenges.
- Permanent position, with a regular schedule of 30-40 hours per week.
- English is the primary language of communication, with the ability to work in a fast-paced and dynamic environment.
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Leduc, Alberta, Canada Wyndham Garden Hotel Full timeJob SummaryWe are seeking a skilled Hotel Front Desk Clerk to join our team at Wyndham Garden Hotel. As a key member of our front office team, you will be responsible for providing exceptional guest service and ensuring a smooth and efficient check-in and check-out process.Key ResponsibilitiesRegister arriving guests and assign rooms in a timely and accurate...
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Leduc, Alberta, Canada Wyndham Garden Hotel Full timeJob Summary: We are seeking a highly organized and client-focused Guest Services Representative to join our team at Wyndham Garden Hotel. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.Key Responsibilities:Register arriving guests and assign rooms in a...
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Leduc, Canada Wyndham Garden Hotel Full timeWe are seeking a highly organized and client-focused Guest Services Representative to join our team at Wyndham Garden Hotel. The ideal candidate will have a secondary school graduation certificate and at least one year of experience in a similar role.Key ResponsibilitiesRegister arriving guests and assign rooms in a timely and efficient manner.Process group...
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4 weeks ago
Leduc, Canada Alberta Ltd. Full timeJob Title: Front Desk Hotel ClerkAlberta Ltd. is seeking a skilled and organized Front Desk Hotel Clerk to join our team.Key Responsibilities:Register arriving guests and assign rooms efficiently.Process group arrivals and departures, ensuring seamless transitions.Take, cancel, and change room reservations as needed.Provide accurate information on hotel...
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Hotel Receptionist
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Hotel Receptionist
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Hotel Receptionist
4 weeks ago
Leduc, Canada Alberta Ltd. Full timeJob Title: Front Desk Hotel ClerkAlberta Ltd. is seeking a skilled Front Desk Hotel Clerk to join our team. As a key member of our front office team, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and enjoyable stay.Key Responsibilities:Register arriving guests and assign rooms in a timely and efficient...