IT Support Specialist with Software Application Expertise
22 hours ago
We are seeking an IT Support Specialist to join our team at Techy Logs Software Inc. This is a permanent position that requires 30 hours of work per week.
Job Responsibilities- Provide technical assistance to users experiencing difficulties with computer systems, applications, and software.
- Consult user guides, technical manuals, and other documents to research and implement solutions to identified issues.
- Offer training and advice to users in response to their technical needs.
- Maintain a log of problems and solutions for use by other technical support analysts.
- Participate in the development and redesign of applications and software.
- Provide network, Internet, and business system support to users in response to identified difficulties.
- Set up equipment for employee use, ensuring proper installation of cables, operating systems, or appropriate software.
- Perform Web-server backup and recovery operations.
- Deliver exceptional customer service and manage incidents effectively.
- The ideal candidate will thrive in a fast-paced environment with tight deadlines and repetitive tasks.
- They must possess strong attention to detail, efficient interpersonal skills, initiative, organization, multitasking abilities, and effective time management skills.
- A minimum of 2 years of experience in a similar role is required.
- The language of work is English.
- A competitive salary estimated to be around $55,000-$65,000 annually based on industry standards and location.
- This is a permanent position offering stability and opportunities for growth within the company.
Techy Logs Software Inc. is a dynamic and innovative company that offers a supportive work environment and opportunities for professional development. If you are a motivated and experienced IT professional looking for a new challenge, we encourage you to apply.
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