Insurance Training Specialist
2 weeks ago
About Acturis
">Acturis is a leading Software-as-a-Service provider for general insurance, empowering businesses with innovative solutions. Our platform manages over $17bn worth of transactions annually, serving more than 95,000 users in over 40 countries.
We partner closely with brokers, insurers, and MGAs to shape the modern insurance market. Our Canadian office in Victoria, BC, offers exciting opportunities for growth in a new marketplace.
Your Role
As a Sales and Customer Experience Professional, you will provide nationwide system training to our customers. You will be given early responsibility for projects and receive structured feedback three times a year. You will also receive performance reviews and targets to help you grow in your role.
Key Responsibilities
- Develop training materials to align with system upgrades.
- Design bespoke training courses tailored to individual client needs.
- Develop colleagues by conducting application training for new joiners and internal workshops when required.
- Proactively manage your workload between training sessions.
Training and Development
Acturis believes in a blended approach to training, combining internal and external development opportunities. New joiners receive initial concentrated training and close mentoring. Colleagues are encouraged to complete industry-standard training in relevant topics, while more senior colleagues can attend courses funded by the company. The management team also runs training sessions to share experience and best practices.
Salary and Benefits
Join Acturis as a Sales and Customer Experience Professional and enjoy a competitive salary of around $80,000 per annum, depending on your qualifications and experience. You will also receive benefits including 20 paid holiday days, annual performance-based reviews, and eligibility to participate in bonus and company share incentive schemes.
Required Skills and Qualifications
To succeed in this role, you should have experience as an insurance broker or using Broker Management Systems in Canada. Strong communication and organizational skills are essential, along with the ability to work independently and as part of a team.
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