IT Support Specialist

1 week ago


Collingwood, Ontario, Canada MacLean Engineering Full time

About the Role:


We are seeking an experienced IT Support Specialist to join our team at MacLean Engineering in Collingwood, Ontario. As a key member of our IT department, you will be responsible for providing technical support and assistance to our employees across various locations.



Job Description:

  • Assist employees with hardware and software issues, including troubleshooting and resolving problems
  • Source and requisition hardware and software from vendors as directed by management
  • Maintain inventory of IT assets and ensure accurate documentation
  • Travel to branches and facilities to provide on-site support
  • Implement swipe card security and other systems as required


About You:



  • You must have excellent communication skills and be able to work independently
  • A degree or certification in an IT-related field is an asset
  • Proficiency in Windows 10 and Microsoft 365 office products is essential
  • Knowledge of Bitdefender and Ubuntu is a plus


About Us:


MacLean Engineering is a leading innovator of underground mining equipment solutions with over 50 years of experience. We offer a competitive salary and benefits package, including:



  • $55,000 - $65,000 per year (estimated based on location and industry standards)
  • 3 weeks' vacation annually
  • Paid overtime after 40 hours worked
  • Flexible group benefits package
  • Voluntary DPSP and GRRSP plans
  • Annual employee bonus
  • $250 annual safety shoe allowance
  • Company-paid uniforms
  • Free coffee and employee appreciation days



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