IT Support Specialist
1 week ago
About the Role:
We are seeking an experienced IT Support Specialist to join our team at MacLean Engineering in Collingwood, Ontario. As a key member of our IT department, you will be responsible for providing technical support and assistance to our employees across various locations.
Job Description:
- Assist employees with hardware and software issues, including troubleshooting and resolving problems
- Source and requisition hardware and software from vendors as directed by management
- Maintain inventory of IT assets and ensure accurate documentation
- Travel to branches and facilities to provide on-site support
- Implement swipe card security and other systems as required
About You:
- You must have excellent communication skills and be able to work independently
- A degree or certification in an IT-related field is an asset
- Proficiency in Windows 10 and Microsoft 365 office products is essential
- Knowledge of Bitdefender and Ubuntu is a plus
About Us:
MacLean Engineering is a leading innovator of underground mining equipment solutions with over 50 years of experience. We offer a competitive salary and benefits package, including:
- $55,000 - $65,000 per year (estimated based on location and industry standards)
- 3 weeks' vacation annually
- Paid overtime after 40 hours worked
- Flexible group benefits package
- Voluntary DPSP and GRRSP plans
- Annual employee bonus
- $250 annual safety shoe allowance
- Company-paid uniforms
- Free coffee and employee appreciation days
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