Office Services Supervisor

4 weeks ago


Ottawa, Ontario, Canada Osler Full time

At Osler, we are seeking a highly skilled and experienced Office Services Supervisor to join our team. This role is responsible for overseeing the daily operations of our office, ensuring that all tasks are completed in a timely and professional manner.

Key Responsibilities:

  • Supervise and coordinate the activities of the mailroom, reception, and office services team to ensure seamless day-to-day operations.
  • Oversee office maintenance, including premises, furniture, and equipment repairs and maintenance, as well as coordinating office moves.
  • Lead the Hospitality team to ensure the Conference Centre operations meet Firm expectations, including food and beverage, internal/external client experience, reception, and administrative support services.
  • Collaborate with the Senior Office Manager to oversee office administration and service team staffing, including monthly invoices, department budgeting, and team vacation management.
  • Strive to uphold the Firm's Hospitality and Service standards by providing regular feedback from internal/external stakeholders.
  • Represent the Ottawa Office and engage with national departments to seek out best practices, collaborate on solutions, and support the 'one firm' values of Osler.
  • Coordinate special projects as required.

Requirements:

  • Community College diploma and at least 3 years of related facilities experience, including some supervisory experience.
  • Equivalent combination of education, training, and experience may be acceptable.
  • Certified Health and Safety Member certificate or basic Human Resource training certificate would be an asset.

Skills and Qualities:

  • Professionalism and service-oriented mannerism.
  • Excellent emotional intelligence in both oral and written formats.
  • Organizational skills necessary to effectively multi-task.
  • Understanding of office and business practices.
  • High-level understanding of basic budgeting and reconciliation.
  • Ability to work in a fast-paced environment.
  • Reading, writing, and arithmetic skills.
  • Works well within a local team setting.
  • Resourceful and collaborates/communicates effectively with national contacts/counterparts.
  • Knowledge of computer applications.

Osler is an equal opportunities employer and welcomes applications from diverse candidates. We thank all applicants for their interest in Osler; however, only chosen applicants will be contacted.



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