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Office Services Supervisor

1 month ago


Ottawa, Ontario, Canada Osler Full time
Job Summary

We are seeking a highly skilled and experienced Office Services Supervisor to join our team at Osler. As a key member of our office operations team, you will be responsible for overseeing the daily tasks and activities of the mailroom, reception, and office services team to ensure that they are completed in a timely and professional manner.

Key Responsibilities
  • Supervise and coordinate the activities of the mailroom, reception, and office services team to ensure that daily tasks are completed efficiently and effectively.
  • Oversee the maintenance and upkeep of the office premises, including furniture and equipment repairs and maintenance.
  • Coordinate the Conference Centre operations, including food and beverage services, internal and external client experiences, and reception and administrative support services.
  • Work closely with the Senior Office Manager to oversee office administration and service team staffing, including monthly invoices, department budgeting, and team vacation management.
  • Strive to uphold the firm's hospitality and service standards by providing exceptional customer service and ensuring that all team members are aware of and adhere to these standards.
  • Represent the Ottawa Office and engage with national departments to seek out best practices, collaborate on solutions, and support the 'one firm' values of Osler.
  • Coordinate special projects as required.
Requirements
  • Community College diploma and at least 3 years of related facilities experience, including some supervisory experience.
  • Equivalent combination of education, training, and experience may be acceptable.
  • Certified Health and Safety Member certificate or basic Human Resource training certificate would be an asset.
  • Excellent emotional intelligence, organizational skills, and ability to work in a fast-paced environment.
  • Knowledge of office and business practices, budgeting, and reconciliation.
  • Ability to work collaboratively with national contacts and counterparts.
  • Knowledge of computer applications.
What We Offer

Osler is committed to fostering a diverse and inclusive work environment and welcomes applications from people with disabilities and diverse backgrounds, identities, and cultures. Accommodations are available upon request for candidates in all phases of the selection process.

Please note that any offer of employment will be conditional upon background and reference checks, including a criminal record check, credit check, and employment and educational verifications.