Financial Service Representative

4 weeks ago


Slave Lake, Canada Momentum Financial Services Group Full time

Job Summary:

Momentum Financial Services Group is seeking a highly motivated and customer-focused Financial Service Representative to join our team. As a key member of our retail locations, you will be responsible for delivering exceptional customer service, driving sales growth, and ensuring a positive store experience.

Key Responsibilities:

  • Provide a quality customer sales experience through efficient execution of all customer transactions
  • Determine customers' needs and provide them with solutions that satisfy those needs
  • Handle cash and accurately enter transactions into the system
  • Contact customers over the phone with past due balances and negotiate payment terms and schedules
  • Complete all documentation accurately
  • Follow safety, security, and compliance requirements

Qualifications:

  • Be sales driven
  • Have a minimum of one year of financial services and sales experience
  • Have a passion for customer service
  • Have previous cash handling experience
  • Have a high school diploma or equivalent

About Us:

Momentum Financial Services Group is a top financial services provider in North America, operating over 400 retail locations under the Money Mart brand and in Quebec as Insta Cheques. We offer access to cash and related financial products to help customers achieve their financial goals.

What We Offer:

  • Employees who are committed to continuously improving their performance and achieving new levels of success
  • Recognizing our employees for their achievements and developing them to be future leaders
  • Diversity as an essential element for the success of our business
  • Giving back to our local communities through annual contributions to charities and non-profit organizations


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