Customer Service Representative

1 week ago


Slave Lake, Canada YK Freightways Inc Full time

We are seeking a skilled Customer Service Representative to join our team at YK Freightways Inc. The ideal candidate will have strong communication skills, be able to multitask, and provide exceptional customer service. Key responsibilities include greeting clients, providing directory assistance, and answering phone calls. If you have a positive attitude and are looking for a new challenge, please consider joining our team.

Key Responsibilities:

  • Greet clients and direct them to the appropriate contacts or service areas
  • Provide directory assistance and answer phone calls
  • Obtain and process information required to provide customer service
  • Schedule and confirm appointments
  • Receive and process payments
  • Perform clerical duties, such as filing and sorting, and distributing mail
  • Assist with customer queries and concerns
  • Provide information on company services and policies

Requirements:

  • Secondary (high) school graduation certificate
  • 1 to less than 7 months of experience
  • Excellent communication and interpersonal skills
  • Ability to multitask and work in a fast-paced environment
  • Reliability and flexibility
  • Organized and efficient with filing and record-keeping
  • Ability to work as part of a team
  • Time management and prioritization skills

We offer a competitive salary, opportunities for growth and development, and a supportive team environment. Apply now to join YK Freightways Inc. and start your career as a Customer Service Representative



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