Financial Services Associate

3 weeks ago

Slave Lake, Canada Momentum Financial Services Group Full time
Job Summary

We are seeking a highly motivated and results-driven Financial Services Associate to join our team at Momentum Financial Services Group. As a Financial Services Associate, you will be responsible for delivering exceptional customer service, driving sales growth, and ensuring the profitability of our retail locations.

Key Responsibilities
  • Deliver results on store profitability goals by driving sales growth and improving customer satisfaction
  • Provide a quality customer sales experience through efficient execution of all customer transactions
  • Determine customers' needs and provide them with solutions that satisfy those needs
  • Handle cash and accurately enter transactions into the system
  • Contact customers over the phone with past due balances and negotiate payment terms and schedules
  • Complete all documentation accurately
  • Follow safety, security, and compliance requirements
Qualifications
  • Be sales driven and have a passion for customer service
  • Have a minimum of one year of financial services and sales experience
  • Have previous cash handling experience
  • Have a high school diploma or equivalent
About Us

Momentum Financial Services Group is a top financial services provider in North America, operating over 400 retail locations across Canada under the Money Mart brand and in Quebec as Insta Cheques. We offer access to cash and related financial products to help customers achieve their financial goals.

We value:

  • Employees who are committed to continuously improving their performance and achieving new levels of success
  • Recognizing our employees for their achievements and developing them to be future leaders
  • Diversity as an essential element for the success of our business
  • Giving back to our local communities through annual contributions to charities and non-profit organizations

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