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Receptionist Coordinator

2 months ago

Toronto, Ontario, Canada Midtown Honda Full time

Job Summary:

Midtown Honda is seeking a highly organized and customer-focused Receptionist to join our team. As a key member of our front desk, you will be responsible for providing exceptional customer service, managing daily operations, and ensuring a positive experience for our customers.

Key Responsibilities:

  • Customer Service: Greet customers in a prompt, friendly, and professional manner, and direct them to the relevant department or representative.
  • Front Desk Operations: Manage the front desk area, including maintaining a clean and organized environment, and ensuring that all necessary materials and supplies are available.
  • Communication: Answer and direct phone calls, respond to emails, and coordinate with the BDC and Sales teams to ensure seamless communication and customer satisfaction.
  • Administrative Tasks: Perform various clerical and administrative duties, including data entry, filing, and maintaining accurate records.
  • Team Collaboration: Work closely with the Sales and Service teams to ensure a smooth and efficient customer experience.

Requirements:

  • Education: High school diploma or equivalent.
  • Experience: Relevant Receptionist experience, preferably in a dealership setting.
  • Skills: Excellent communication and interpersonal skills, strong organizational and time management skills, and proficiency in Microsoft Office products.
  • Personal Qualities: Friendly, approachable, and customer-focused attitude, with a strong commitment to providing exceptional service.

What We Offer:

  • Competitive Compensation: A competitive salary and benefits package, including healthcare and dental benefits.
  • Professional Development: Opportunities for ongoing training and professional development to help you grow and succeed in your career.
  • Dynamic Work Environment: A fast-paced and dynamic work environment with a team of professionals who are passionate about delivering exceptional customer service.

About Us:

Midtown Honda is a member of the Rafih Auto Group, a leading auto dealer in the industry. We are committed to the complete satisfaction of our customers and employees alike, and we strive to create a positive and inclusive work environment that values diversity and promotes growth and development.