Interim Stage Experience Manager

1 month ago


Oshawa, Ontario, Canada Sephora Full time
Job Title: Interim Stage Experience Manager

At Sephora, we are seeking a highly skilled and experienced Interim Stage Experience Manager to join our team. As a key member of our store operations team, you will be responsible for managing all services, classes, and events in a specific Sephora store location.

Key Responsibilities:
  • Manage the daily operations at the Beauty, Skincare, and Fragrance Studio, ensuring that all services are delivered to the highest standard.
  • Develop and implement strategies to drive sales and deliver outstanding client service, working closely with the services team to achieve business objectives.
  • Manage the development and certifications process for Beauty Advisors, providing opportunities for them to elevate their artistry skills and deliver exceptional client experiences.
  • Participate in all performance management situations, ensuring timely feedback and development opportunities for Beauty Advisors.
  • Act as Manager on Duty within the store, engaging with Beauty Advisors and clients on-stage and providing exceptional client service.
Requirements:
  • Two to four years of experience in a similar role at a similar volume store or equivalent internal experience.
  • Excellent verbal and written communication skills, with the ability to influence business partners at all levels.
  • Proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service.
About Sephora:

Sephora is a leading beauty retailer with a passion for delivering exceptional client experiences. We offer a comprehensive training program, competitive compensation and benefits, and opportunities for career growth and development.



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