Senior Beauty Studio Manager

2 weeks ago


Oshawa, Ontario, Canada Sephora Full time

Job Summary

Sephora is seeking a talented Senior Beauty Studio Manager to join our team. As a key player in the success of our stores, you will be responsible for managing all services, classes, and events in a specific store location.

Key Responsibilities

  • Beauty Studio Management
    • Manage the daily operations at the Beauty, Skincare, and Fragrance Studio, ensuring that the Coordinator, Beauty Studio, are adequately trained to effectively manage the Studio and drive services on a day-to-day basis.
  • Embracing Innovation
    • Ensure Beauty Advisors are leveraging our technology innovations within services while assisting clients to provide an elevated in-store experience.
  • Client Experience
    • Manage the Online Reservation system, including publishing Beauty Advisors' availability and classes, ensuring staffing levels are adequate to support increased services, while ensuring client check-in process is efficient.
  • Event Management
    • Manage all in-store events with the services team, ensuring that all events are planned and staffed appropriately to maximize both client learning and sales opportunities for the store.
  • Training & Development
    • Manage the development and certifications process for Beauty Advisors, providing opportunities to elevate their artistry skills whenever possible.
  • Performance Assessment & Development
    • Participate in all performance management situations for any issues related to the Beauty Studio or related to any direct reports, ensuring timely feedback for improvement is delivered and followed up on as necessary.
  • Passionate about Clients
    • Regularly act as Manager on Duty within the store, engaging with Beauty Advisors and clients on-stage.

Requirements

  • Two to four years of experience in a similar role at a similar volume store or equivalent internal experience.
  • Excellent verbal/written communications skills and the ability to influence business partners at all levels in a clear and concise manner.
  • Proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service.

About Sephora

Sephora has been changing the face of prestige cosmetics since its debut in the 1970s. We are a leading beauty retailer with a curated assortment of over 14,000 products, including makeup, skin care, perfume, hair care, body, professional tools, and more. Our goal is to provide an elevated in-store experience through consultations, classes, and one-on-one service from Personal Beauty Advisors. Join our team and be part of a global beauty force.



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