Service Excellence Specialist

2 months ago


Moncton, New Brunswick, Canada beBee Professionals Full time $30,000 - $45,000

As a Client Support Expert, you will play a critical role in delivering exceptional service to our customers, ensuring their needs are met and exceeded.

Key Responsibilities:
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Provide product and service information to customers.
  • Collaborate with team members to improve service processes and customer satisfaction.
  • Document customer interactions and feedback.
  • Identify opportunities for process improvements and implement changes.
Requirements:
  • High school diploma or equivalent; additional education is a plus.
  • Previous experience in customer service or a related field.
  • Strong communication and problem-solving skills.
  • Ability to work in a fast-paced environment.
  • Proficiency in customer service software and tools.
Benefits:
  • Competitive hourly wage and performance bonuses.
  • Comprehensive health benefits package.
  • Opportunities for career advancement.
  • Supportive work environment with a focus on teamwork.
  • Employee discounts and perks.

This role is ideal for individuals who are passionate about delivering exceptional customer service and want to be part of a dynamic team.



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