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Customer Service Experience Specialist

2 months ago


Moncton, New Brunswick, Canada Savers Full time

**About Savers**

Savers is a purpose-driven company championing reuse and inspiring a secondhand lifestyle. Our mission is to redirect billions of pounds of used items away from landfills, providing valuable funding for local nonprofit organizations while creating an awesome experience for our customers.

**Job Title: Customer Service Experience Specialist**

We are hiring Full Time and Part Time Customer Service Experience Specialists to join our team in Moncton, NB.

**What We Offer:**

  • A comprehensive onboarding and training program, including Savers University's robust training development.
  • Comprehensive extended health care plans for full-time Team Members.
  • Company-Paid Life and AD&D Insurance.
  • A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision.
  • Paid time off from work for leisure or other hobbies.
  • A range of mental health services to assist you in managing daily life.

**Estimated Salary:** $35,000 - $45,000 per year, depending on experience.

**Job Description:** As a Customer Service Experience Specialist at Savers, you will create an exceptional customer experience, handling customer inquiries, resolving issues, and promoting our products. You will work collaboratively with the sales team to achieve sales targets and provide excellent customer service. Your passion for customer satisfaction and your ability to adapt to a fast-paced environment will make you an excellent fit for this role.

**Requirements:**

  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a team environment.
  • Flexible availability, including evenings and weekends.
  • Basic math skills and accuracy when handling cash transactions.