Client Retention and Service Advisor
3 weeks ago
About the Role:
As a Client Retention and Service Advisor at National Bank, you will play a vital role in ensuring client satisfaction and loyalty. You will be responsible for providing exceptional customer service, identifying client needs, and offering suitable insurance solutions to protect their assets.
Key Responsibilities:
• Provide top-notch customer service to clients
• Identify client needs and offer tailored insurance solutions
• Develop strong relationships with clients to increase loyalty
• Contribute to team objectives and goals
What We Offer:
• Competitive compensation package
• Opportunities for career growth and development
• Collaborative and dynamic work environment
• Comprehensive benefits package
Requirements:
• College diploma or equivalent
• Experience in an advisory and/or negotiation role
• Experience with client retention and developing client relationships
Why Join Us:
At National Bank, we value our employees and strive to create a positive and inclusive work environment. We offer a range of benefits and opportunities for growth and development. If you are passionate about delivering exceptional customer service and building strong relationships with clients, we encourage you to apply for this exciting opportunity.
Language: English, French
Skills:
• Accountability
• Client-focused
• Customer Retention
• Detail-oriented
• Diversity & Inclusion
• Driving Results
• Emotional Intelligence
• Empathy
• Initiative
• Learning Agility
• Proposal Generation
• Resiliency
• Stress Management
• Teamwork
Benefits:
• Health and wellness program
• Flexible group insurance
• Generous pension plan
• Employee Share Ownership Plan
• Employee and Family Assistance Program
• Preferential banking services
• Opportunities to get involved in community initiatives
• Telemedicine service
• Virtual sleep clinic
We're Putting People First:
At National Bank, we are committed to creating a positive impact on people's lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We want to offer an accessible, barrier-free workplace to all employees.
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