Help Desk Support Specialist

2 months ago


Vancouver, British Columbia, Canada beBee Professionals Full time
Help Desk Support Specialist

beBee Professionals is seeking a skilled Help Desk Support Specialist to provide technical assistance and support related to computer systems, hardware, or software.

Key Responsibilities:
  • Provide technical support and assistance to employees and customers via phone, email, or in-person
  • Troubleshoot hardware and software issues, including Windows and Mac operating systems
  • Collaborate with internal teams to resolve complex technical issues
  • Document and maintain accurate records of technical issues and resolutions
Requirements:
  • Bachelor's degree in Computer Science, Information Technology, or a related field
  • At least 2 years of experience in a help desk support role
  • Excellent problem-solving and communication skills
  • Knowledge of Windows and Mac operating systems
  • Ability to work independently and as part of a team
Benefits:
  • Competitive salary
  • Comprehensive benefits package
  • Flexible working hours
  • Professional development opportunities


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