Front Desk Coordinator

4 days ago


Hamilton, Ontario, Canada Great Clips Full time

Great Clips emphasizes teamwork to provide a great customer experience from initial check-in to the completion of service. To ensure repeat business, follow these actions:

For Cosmetology or Barber School students eager to gain hands-on experience in their chosen field, we offer:
* $13/hour while enrolled in school, with opportunities for higher earnings upon licensure.
* Flexible scheduling to accommodate school hours: Work nights and weekends around your schedule.
* Incentives and tips: Enjoy additional earning potential once licensed.
* Real salon experience: Learn valuable skills and gain insight into salon operations.
* Possible school credits—check with your institution.

What do salon owners look for in a skilled Front Desk Coordinator?

  • Greet customers warmly
  • Communicate and educate customers on Great Clips processes, Online Check-in, and Wait Time Monitor
  • Process transactions and issue receipts
  • General knowledge of retail products and ability to make recommendations
  • Manage customer flow between check-in and service
  • Maintain cleanliness and sanitation of the front desk and lobby area
  • Answer phone calls efficiently
  • Inform customers about services offered
  • Update customer records with contact information
  • Support stylists in maintaining salon cleanliness and sanitation
  • Pledge to work a flexible schedule, including peak times
  • Dedication to exceptional customer service
  • Able to work in a fast-paced environment
  • Able to resolve customer issues efficiently and effectively

If you're passionate about providing great customer service, consider joining the Great Clips team today



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