Front Desk Coordinator
4 days ago
Great Clips emphasizes teamwork to provide a great customer experience from initial check-in to the completion of service. To ensure repeat business, follow these actions:
For Cosmetology or Barber School students eager to gain hands-on experience in their chosen field, we offer:
* $13/hour while enrolled in school, with opportunities for higher earnings upon licensure.
* Flexible scheduling to accommodate school hours: Work nights and weekends around your schedule.
* Incentives and tips: Enjoy additional earning potential once licensed.
* Real salon experience: Learn valuable skills and gain insight into salon operations.
* Possible school credits—check with your institution.
What do salon owners look for in a skilled Front Desk Coordinator?
- Greet customers warmly
- Communicate and educate customers on Great Clips processes, Online Check-in, and Wait Time Monitor
- Process transactions and issue receipts
- General knowledge of retail products and ability to make recommendations
- Manage customer flow between check-in and service
- Maintain cleanliness and sanitation of the front desk and lobby area
- Answer phone calls efficiently
- Inform customers about services offered
- Update customer records with contact information
- Support stylists in maintaining salon cleanliness and sanitation
- Pledge to work a flexible schedule, including peak times
- Dedication to exceptional customer service
- Able to work in a fast-paced environment
- Able to resolve customer issues efficiently and effectively
If you're passionate about providing great customer service, consider joining the Great Clips team today
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