Medical Clinic Receptionist

2 weeks ago

Hamilton, Ontario, Canada Century Stone Dental Full time

We are seeking a highly organized and detail-oriented Medical Clinic Receptionist to join our team at Century Stone Dental. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our patients and ensuring a smooth and efficient experience for all visitors to our clinic.

Key Responsibilities:

  • Front Desk Operations: Greet patients and visitors, manage patient flow, and coordinate appointments.
  • Communication: Answer phone calls, respond to emails, and relay messages to staff members.
  • Administrative Tasks: Maintain accurate records, process payments, and perform data entry.
  • Customer Service: Provide exceptional service to patients, respond to their needs, and resolve any issues that may arise.

Requirements:

  • Education: Secondary (high) school graduation certificate.
  • Experience: 2 years to less than 3 years of experience in a similar role.
  • Skills: Excellent communication and interpersonal skills, ability to multitask, and proficiency in MS Excel, Outlook, and Word.

Working Conditions:

  • Work Setting: Private sector, urban area, and health care institution.
  • Transportation: Public transportation is available.

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