Help Desk Specialist
4 weeks ago
We are seeking a skilled Help Desk Analyst to join our team at Sky Bison Solutions Ltd.
Job SummaryThe Help Desk Analyst will be responsible for providing technical support to our clients, troubleshooting and resolving issues with computer systems, and providing training and advice to users.
Key Responsibilities- Respond to user inquiries and resolve technical issues in a timely and professional manner.
- Consult user guides, technical manuals, and other documents to research and implement solutions.
- Provide training and advice to users on how to use computer systems and software.
- Collect, organize, and maintain a problems and solutions log for use by other technical support analysts.
- Participate in the redesign of applications and other software to improve user experience.
- Provide business systems, network, and Internet support to users.
- Set up equipment for employee use, ensuring proper installation of cables, operating systems, or software.
- Fast-paced environment
- Attention to detail
- Judgement
- Organized
- Team player
The Help Desk Analyst will work in a fast-paced environment, requiring strong attention to detail and excellent communication skills.
What We OfferWe offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
How to ApplyIf you are a motivated and detail-oriented individual with a passion for technical support, please submit your application to Sky Bison Solutions Ltd.
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Help Desk Specialist
4 weeks ago
Sault Ste. Marie, Ontario, Canada Sky Bison Solutions Ltd. Full timeJob Title: Help Desk AnalystAt Sky Bison Solutions Ltd., we are seeking a skilled Help Desk Analyst to join our team. As a Help Desk Analyst, you will be responsible for providing technical support to our customers, resolving their issues, and ensuring their satisfaction.Key Responsibilities:Respond to customer inquiries and resolve technical issues in a...
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Help Desk Specialist
4 weeks ago
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Help Desk Specialist
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