Mental Health Specialist

4 weeks ago

Coquitlam, British Columbia, Canada Phoenix Society Full time
Job Title: Mental Health Specialist

Job Summary:

The Phoenix Society is seeking a skilled Mental Health Specialist to join our integrated services team. As a member of our team, you will participate in the recovery and capacity-building of clients and alumni by engaging in their physical and mental health needs. Your responsibilities will include mental health assessments, clinical administration, patient care, biopsychosocial treatment plans, client self-care, crisis intervention, and individual and group counselling sessions.

Key Responsibilities:

* Participate in team efforts to maintain and continuously improve the intake, admissions, and orientation process
* Maintain client confidentiality and respond to client rights to health care information
* Assess clients' suitability for the program and make referrals to other agencies when necessary
* Work with the integrated addiction services team on clients' case planning and concerns
* Maintain accurate client records, reports, and statistics required by management

Client Services:

* Act as a positive role model, coach, advisor, leader, and rational authority for clients
* Intake new clients and collaborate with other staff members to identify acute and chronic mental health problems faced by clients
* Develop treatment plans and strategies to best meet client needs
* Lead and assist counselling sessions
* Administer medications and other treatments to clients under the direction of nurses or physicians
* Provide daily care and support to clients experiencing acute and chronic mental health conditions
* Assist clients with daily activities, including meal planning, household upkeep, and community participation
* Intervene and respond to acute mental health crises

Community Relations:

* Act as a liaison with the community and promote community involvement in the program
* Maintain current knowledge of social, economic, recreational, and educational resources in the community

Qualifications:

* Bachelor's degree in counselling, social work, psychology, or a related field
* 3-5 years of experience providing counselling in the community social services sector and working with marginalized populations, substance use services, mental health, corrections, etc.
* Satisfactory completion of a criminal records check with vulnerable sector screening
* First aid certification with CPR
* Valid driver's license

Skills & Knowledge:

* Good knowledge of facilitation, mediation, and conflict resolution techniques
* High level of integrity and dependability with a strong sense of urgency and results-orientation
* Strong therapeutic skills in individual and group therapy with adults with substance use and/or concurrent disorders
* Strong problem-solving, analytical, and creative skills
* Strong interpersonal skills and ability to communicate effectively in writing and verbally

Competencies:

* Demonstrates initiative, flexibility, adaptability, and resourcefulness
* Actively seeks and incorporates feedback to inform continuous self-improvement
* Sets goals, creates action plans, monitors progress, and evaluates results

Job Knowledge & Quality of Work:

* High-degree of relevant and current job knowledge and skill
* Consistently produces accurate, thorough, high-quality work in a timely manner

Judgement & Decision-Making:

* Models independent thinking and creativity
* Demonstrates effective problem-solving skills
* Makes clear, consistent, transparent, and timely decisions

Communication & Interpersonal Skills:

* Expresses themselves clearly and professionally both verbally and in writing
* Displays high emotional intelligence and uses tact and diplomacy in dealing with sensitive situations

Personal Leadership:

* Models the organization's core values of social justice, teamwork, social innovation, and strength-based practices
* Fosters enthusiasm, energy, and commitment

Teamwork & Collaboration:

* Effectively works with colleagues to ensure organizational success
* Champions positive working relationships with staff and external stakeholders

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