Security Operations Centre Specialist

7 days ago


Toronto, Ontario, Canada Infotek Consulting Services Inc. Full time
Job Description

We are seeking a highly skilled Security Operations Centre Specialist to join our team at Infotek Consulting Services Inc. in downtown Toronto.

The successful candidate will be responsible for satisfying the safety and security needs of the bank, ensuring the protection of employees, visitors, vendors, and assets as required.

This includes reporting and triaging security-related incidents, monitoring threats, evaluating results, and achieving overall department goals. The role also involves making recommendations to the Shift Lead on duty regarding critical incidents and security-related events.

Requirements

To be successful in this role, you will need:

  • A minimum of 2 years of relevant work experience in a modern and large 911 Call Centre, Central Station Alarm Monitoring and Dispatch operation, Technical Security Control Room, Global Security Operations Centre (GSOC), or similar environment.
  • Ability to work within a 24-hour department.
  • Shift work experience in a 24-hour operation is preferred.
  • Strong customer service and communication skills, with call center/phone experience an asset.
  • Strong documentation, investigative, and report writing skills.
  • Strong attention to detail.
  • Demonstrated proficiency with Microsoft Office and other PC-based programs.
Compensation

The estimated salary for this position is $60,000 - $80,000 per year, depending on experience.



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