Server - Silvertip Resort: Delivering Exceptional Guest Experiences
1 week ago
We are seeking a skilled and enthusiastic Server to join our team at Silvertip Resort in Canmore, Alberta. As a Server, you will play a vital role in delivering exceptional guest experiences and upholding the high standards of our Service Beyond culture.
Key Responsibilities- Provide Culinary Excellence: Offer personalized service to guests, ensuring their culinary needs are met and exceeded.
- Maintain a Professional Demeanor: Conduct yourself in a professional manner at all times, adhering to our company values of Caring, Integrity, Excellence, Team Spirit, and Financial Responsibility.
- Upsell and Promote: Suggest premium menu items and specials to guests, enhancing their dining experience and driving revenue growth.
- Communicate Effectively: Collaborate with the Food and Beverage production team to ensure seamless order execution and guest satisfaction.
- Process Payments and Manage Point of Sale: Accurately process payments and operate the point of sale system with precision and efficiency.
- Resolve Guest Issues: Address guest complaints and concerns in a professional and courteous manner, escalating issues to supervisors or managers as needed.
- Maintain a Clean and Organized Environment: Ensure tables are set and ready for guests, and that all supplies are stocked and readily available.
- Work Collaboratively: Partner with other departments to provide exceptional guest experiences and achieve team goals.
- Participate in Inventory Processes: Assist with monthly beverage inventory processes, ensuring accuracy and efficiency.
- Availability: Must be available to work weekends and flexible to work in all Food & Beverage outlets.
- Education and Experience: Diploma or degree in hospitality is an asset, and prior hospitality experience is preferred.
- Eligibility: Must be eligible to work in Canada full-time.
- Physical Demands: Able to lift, push, or pull up to 40 lbs.
- World-Class Golf Resorts: Our resorts offer a unique and engaging work environment, with opportunities for professional growth and development.
- Diverse and Inclusive Workforce: We are committed to supporting a diverse workforce from various communities, and we encourage all qualified professionals to apply.
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