Technical Consultant II

4 weeks ago


Montreal, Quebec, Canada Intact Financial Corporation Full time

Empowering Excellence in HR Services

At Intact Financial Corporation, we're committed to delivering exceptional HR services that drive business success. As a Technical Consultant II, you'll play a vital role in shaping our Knowledge Base and Help Articles, ensuring our employees have the tools and resources they need to thrive.

Key Responsibilities:

  • Collaborate with the HRdirect Senior Consultant to maintain accurate and up-to-date Knowledge Base articles and Help Articles.
  • Develop and implement processes to ensure seamless documentation and knowledge sharing.
  • Provide training and support to colleagues on Knowledge Base and Help Article standards and procedures.
  • Identify opportunities for process improvements, automation, and efficiency gains.

Requirements:

  • University degree in human resources, administration, or a related field.
  • 3-5 years of experience in a similar position.
  • Strong analytical skills and technical comprehension.
  • Excellent communication and interpersonal skills.

We offer a dynamic work environment, competitive compensation, and opportunities for growth and development. If you're passionate about delivering exceptional HR services and driving business success, we encourage you to apply.



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