Technical Consultant II
4 weeks ago
Empowering Excellence in HR Services
At Intact Financial Corporation, we're committed to delivering exceptional HR services that drive business success. As a Technical Consultant II, you'll play a vital role in shaping our Knowledge Base and Help Articles, ensuring our employees have the tools and resources they need to thrive.
Key Responsibilities:
- Collaborate with the HRdirect Senior Consultant to maintain accurate and up-to-date Knowledge Base articles and Help Articles.
- Develop and implement processes to ensure seamless documentation and knowledge sharing.
- Provide training and support to colleagues on Knowledge Base and Help Article standards and procedures.
- Identify opportunities for process improvements, automation, and efficiency gains.
Requirements:
- University degree in human resources, administration, or a related field.
- 3-5 years of experience in a similar position.
- Strong analytical skills and technical comprehension.
- Excellent communication and interpersonal skills.
We offer a dynamic work environment, competitive compensation, and opportunities for growth and development. If you're passionate about delivering exceptional HR services and driving business success, we encourage you to apply.
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