Client Engagement Representative

4 days ago


Victoria, British Columbia, Canada Fitness World Full time

About the Role:

As a Client Engagement Representative at Fitness World, you will be an integral part of a dynamic team dedicated to delivering exceptional experiences for our members. This hybrid sales and service position offers a unique opportunity to grow your career in a fun and supportive environment.

Key Responsibilities:

  • Ensure a best-in-class fitness experience for members by showcasing the value of Fitness World's high-value, low-cost model.
  • Create a positive and engaging member experience through various tasks, including communication, issue resolution, and membership management.
  • Engage with the community, members, and social media to generate leads, referrals, and revenue growth for the club.
  • Contribute to the Fitness World culture by embodying our core values: fun, passionate, inclusive, and teamwork.

Perks and Benefits:

  • A competitive combination of base pay and commission, reflecting your hard work and dedication.
  • An excellent group benefits package, including dental, extended health, and travel insurance.
  • A complimentary membership and discounted personal training for yourself and one other individual.
  • The opportunity to develop transferable skills and advance your career within the organization.

Why Choose Fitness World?

Fitness World is more than just a job - it's a pathway to a fulfilling career. Our most successful managers and personal trainers started as Client Engagement Representatives. We offer personalized development opportunities to help you grow and succeed in your role.



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