Property Claims Technical Consultant

3 weeks ago

St John's, Newfoundland and Labrador, Canada Intact Full time

Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times.

When you join our team, you're bringing this purpose to life alongside a passionate community of experts.

Feel empowered to learn and grow while being valued for who you are- here, diversity is a strength. You have our commitment to support you in reaching your goals with tools, opportunities, and flexibility. It's our employee promise.

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Read on to see how you can shape the future, win as a team, and grow with us.

About the role

We're looking for a Claims Technical Consultant to join our growing Property team


This opportunity can be in any of the following Atlantic region locations: Dartmouth NS, Dieppe NB or St John's N.L.


What you'll do here:


Participate in the review and update of claims standards and procedures by ensuring that they comply with our contracts and the applicable legislation and case law.

Be a resource to managers for technical quality, complaints, training and underwriting.
Ensure consistency of the responses provided by various team members.
Work with the different regions on streamlining the Standards & Procedures.
Provide a presence as a Standards & Procedures representative in various committees, meetings and projects.

Maintain close ties with the underwriting technical teams to ensure that the positions taken are in line with underwriting intentions.

Support operations with respect to Standards & Procedures upon activation of the Disaster Plan.
Keep up to date on changes to insurance products and underwriting in order to inform claims colleagues.
Participate in the insurance form revision projects and participate in the analysis of new insurance products.

What you bring to the table:
University degree or any combination of training and experience deemed relevant for the role
In-depth knowledge of property insurance products in both personal and business lines.
10 years of experience in insurance claims including a minimum of 5 years in property claims.
Training experience is considered an asset
Excellent research and writing skills.
Strong analytical skills and insight.
Strong decision-making skills.
Can lead meetings and projects.
Organizational skills.
Bilingualism (English/French) is considered an asset

This role is eligible for employee referral bonus.

What we offer

Working here means you'll be empowered to be and do your best every day.

Here is some of what you can expect as a permanent member of our team:

A financial rewards program that recognizes your success

An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

An extensive flex pension and benefits package, with access to virtual healthcare

Flexible work arrangements

Possibility to purchase up to 5 extra days off per year

An annual wellness account that promotes an active and healthy lifestyle

Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

Inspiring leaders and colleagues who will lift you up and help you grow

A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer


At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.


If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity.

We'll work with you to meet your needs.


Click here to review other important information about the hiring process, including background checks, internal candidates, and eligibility to work in Canada.

If you are an employee of Intact or belairdirect, please apply for this role on Contact People.

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