Bilingual Sales and Administration Professional

1 day ago


Windsor, Ontario, Canada 10169 Cia Hub Canadian Insurance Alliance Full time
Job Title: Bilingual Commercial Sales Administrator

About the Role:

The Bilingual Commercial Sales Administrator is a key member of our team, responsible for handling customer inquiries, gathering and entering customer details, and transferring calls to the appropriate broker. This is a full-time contract for 6 months with the possibility of extension.

Key Responsibilities:
  • Communicate with customers via phone and email, noting their relevant details.
  • Process leads and follow-ups in a timely manner.
  • Convey a willingness to help through positive and professional interactions with clients and colleagues.
  • Maintain a working knowledge of our internet lead and sales process.
  • Document all customer requests and conversations in our system, using applicable templates.
  • Manage daily workload in accordance with company standards.
  • Respond favorably to coaching and training provided, and utilize self-coaching tools where available.
Qualifications:
  • High school diploma or equivalent.
  • Bilingual in French and English, with the ability to effectively communicate in both languages.
  • Strong customer service experience and multitasking skills.
  • Professional and collaborative team player.
  • Strong MS Office skills (Word, Excel, and Outlook).
  • Positive attitude and ability to adapt to change.
  • Remote flexibility available.

About Us: HUB Customer Central (HCC) is a leading insurance hub in Canada, leveraging technology and digital expertise to drive innovation. We are affiliated with HUB International, a global insurance brokerage with 13,000 employees and 475 offices.

Equal Opportunities Employer: We are committed to building inclusive teams in an equitable environment. If you require assistance or accommodation during our recruitment process, please notify Human Resources so that we may assist you based on your individual needs.



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