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Bilingual Sales and Marketing Coordinator
2 months ago
The Bilingual Commercial Sales Administrator is a key role within our organization, responsible for providing exceptional customer service and administrative support to our clients. This is a full-time contract position for 6 months with the possibility of extension.
Key Responsibilities- Provide professional and courteous communication with clients via phone and email, gathering and documenting their details in our system.
- Process all leads and follow-ups in a timely and efficient manner.
- Convey a willingness to help through positive and professional interactions with clients and colleagues.
- Maintain a working knowledge of our systems and processes.
- Document all details of client requests and conversations in the appropriate system, using applicable templates.
- Manage daily workload in accordance with company standards.
- Respond favorably to coaching and training provided, and make use of self-coaching tools where available.
- Perform other duties as assigned.
- High school diploma or equivalent.
- Bilingual in French and English, with the ability to effectively communicate in both languages.
- Strong customer service experience and multitasking skills.
- Professional and collaborative team player.
- Strong MS Office skills (Word, Excel, and Outlook).
- Positive attitude and ability to adapt to change.
- Remote flexibility available.
10169 Cia Hub Canadian Insurance Alliance is a leading insurance hub in Canada, providing technology-driven and digital expertise to our clients. We are affiliated with HUB International, a global insurance brokerage with 13,000 employees and over 475 offices.
We are committed to building inclusive teams in an equitable environment, where diversity is valued and respected. If you require assistance or accommodation during our recruitment process, please notify Human Resources so that we may assist you based on your individual needs.
