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Bilingual Sales and Marketing Coordinator

2 months ago

Windsor, Ontario, Canada 10169 Cia Hub Canadian Insurance Alliance Full time
Job Summary

The Bilingual Commercial Sales Administrator is a key role within our organization, responsible for providing exceptional customer service and administrative support to our clients. This is a full-time contract position with the possibility of extension.

Key Responsibilities
  • Provide bilingual customer service via phone and email, gathering and documenting client details in our broker management system.
  • Process all leads and follow-ups in a timely and efficient manner.
  • Convey a positive and professional attitude through interactions with clients and colleagues.
  • Maintain a working knowledge of our internet lead and sales process.
  • Document all client requests and conversations in our system, using applicable templates.
  • Manage daily workload in accordance with company standards.
  • Respond favorably to coaching and training provided, and utilize self-coaching tools where available.
  • Perform other duties as assigned.
Qualifications
  • High school diploma or equivalent.
  • Bilingual in French and English, with the ability to effectively communicate in both languages.
  • Strong customer service experience and multitasking skills.
  • Professional and collaborative team player.
  • Strong MS Office skills (Word, Excel, and Outlook).
  • Positive attitude and ability to adapt to change.
  • Remote flexibility available.
About Us

10169 Cia Hub Canadian Insurance Alliance is a leading insurance hub in Canada, driven by technology and digital expertise. We are affiliated with HUB International, a global insurance brokerage with 13,000 employees and over 475 offices.

We are committed to building inclusive teams in an equitable environment, where diversity is valued and celebrated. If you require assistance or accommodation during our recruitment process, please notify Human Resources so that we may assist you based on your individual needs.