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Technical Product Manager
2 months ago
We are seeking an experienced Technical Product Manager to join our Product Management team at Global Relay. As a TPM, you will be responsible for executing product strategy, prioritizing and aligning roadmaps, and researching and defining enhancements and upgrades to our Common Platform.
Key Responsibilities- Triage incoming tickets and assign them to the correct owner
- Follow up on status of projects, stories, tasks, dependencies, and risks
- Collaborate with and share status reports with the Product and DevOps Manager
- Address impediments by connecting appropriate stakeholders
- Coordinate meetings with external vendors
- Assist with the generation of reports, Wiki pages, and other artifacts that provide transparency into project status
- Owning the up and down responsibility for the delivery of their component/feature
- Collaborate with senior product management, sales, support, clients, and other TPMs to produce and manage their component's backlog and contribute to the product roadmap
- Translate product roadmap initiatives and feature requests into models, workflow diagrams, epics, user stories, acceptance criteria, and other suitable artifacts
- Collaborate with other TPMs, Architects, UI/UX, and Team Leads to drive requirements through the design phase
- Identify and coordinate cross-component dependencies throughout the development process
- Work with Product Management, Development, and other departments to actively remove obstacles blocking progress and ensuring program is within schedule
- Prioritize and groom their team's backlog
- Attend daily stand-ups with your Product Manager and other TPMs in your product team
- Attend daily stand-ups, grooming, sprint planning, demos, retrospectives, and other team meetings with your Agile team(s)
- Share Scrum Mastering duties with other members of your team
- Create work estimates, track progress, and report status in the form of burn up/down charts and dashboards
- Support Product Management, Marketing, Sales, Provisioning, Professional Services, Technical Documentation, Training, and Technical Support throughout the release process with training, documentation, announcements, and other release activities
- Understand the design, business logic, and technical architecture of their platform components and how those components interact with the rest of the platform
- Serve as the primary product expert (functional, not technical) for the components for which you are responsible
- 3-5 years of experience as a project manager or project co-coordinator
- Degree in Engineering, Computer Science, or related technical field
- Adaptability to working with multiple teams on projects with varying degrees of flexibility/rigidity at different points in the development cycle
- Ability to understand technical as well as business requirements and accurately capture technical notes and use them to update work tickets
- Demonstrate a history of being able to work effectively with groups with different levels of technical and process experience
- Ability to coordinate multiple inter-related projects
- Experience as a software developer/engineer
- Working knowledge of Elastic Search, Kibana, Hadoop, and big data concepts
- Experience working with reporting tools
- Experience with a SaaS, messaging, or enterprise software company
- Experience delivering projects using Java, open source, big data technologies (distributed storage, computation, search, queue, etc.)
- Experience driving cross-team initiatives and collaborating with stakeholders across the organization
- Strong requirement elicitation, analysis, domain modeling, use case modeling, workflow design, and documentation skills
- Experience planning, monitoring, and reporting on project status for multiple initiatives/teams
Global Relay offers a competitive compensation package, including a corporate bonus, extended health benefits, and RRSP matching. We also offer a dynamic work environment, opportunities for career growth and development, and a commitment to diversity, equity, and inclusion.
We are an equal-opportunity employer and welcome applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees, and we strive to ensure that our hiring practices are fair and unbiased.
We are a hybrid work model that blends collaboration with the team in the office and focus time from the comfort of your home. We support and value a healthy work/life balance and encourage our employees to take time off when needed.
