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Retail Store Manager

2 months ago

Fernie, Canada Eldho's Your Independent Grocer Full time
Job Title: Retail Store Supervisor

Eldho's Your Independent Grocer is seeking a highly skilled and experienced Retail Store Supervisor to join our team. As a key member of our store operations team, you will be responsible for overseeing the daily activities of our retail store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities:
  • Assign sales workers to duties and ensure they are equipped to provide exceptional customer service.
  • Hire, train, and develop a team of sales associates to meet the needs of our customers.
  • Authorize returns and resolve customer complaints in a fair and timely manner.
  • Establish work schedules and ensure that the store is adequately staffed to meet customer demand.
  • Prepare sales reports and provide insights to management on sales trends and customer behavior.
  • Organize and maintain inventory levels to ensure that the store is always stocked with the products our customers want.
  • Supervise a team of 3-4 sales associates, including cashiers, retail salespersons, and sales clerks.
Requirements:
  • Secondary (high) school graduation certificate or equivalent experience.
  • 7 months to less than 1 year of experience in a retail environment.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet tight deadlines.
  • Flexibility to work a variety of shifts, including evenings and weekends.
Benefits:
  • Dental plan.
  • Disability benefits.
  • Health care plan.
  • Vision care benefits.
  • Group insurance benefits.
  • Life insurance.
  • Registered Retirement Savings Plan (RRSP).
Work Environment:

Eldho's Your Independent Grocer is a dynamic and fast-paced retail environment. As a Retail Store Supervisor, you will be working in a combination of sitting, standing, and walking, with frequent standing for extended periods.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.