Customer Success Team Lead Position

**Who We Are** SWTCH is pioneering EV charging solutions for multifamily and commercial properties across North America. Founded in 2016 by entrepreneurs, investors, and energy professionals, SWTCH had a vision of enabling communities to realize the social, economic, and environmental benefits of widespread EV adoption. Since then, its EV charging and...

We are seeking a seasoned Customer Success professional to lead our team in Vancouver, Calgary, or Toronto. As a Team Lead, you will be responsible for coaching and developing your direct reports, driving team success through daily workflow reviews, and acting as the first point of contact for customer escalations.Job DescriptionThis role is ideal for...

**Customer Success Team Lead** We are a rapidly growing startup helping small businesses outcompete the giants; we improve their inventory management (an underappreciated problem!) with our powerful yet easy-to-use software and hardware. We’ve been stable, bootstrapped and successful since 2007. We started by dominating the desktop inventory software...

div>As the Head of Customer Success Canada, you will have full responsibility to ensure Intuit offers our customers an unforgettable experience across our products and services. p>THE ROLEWe are transforming our customer success function from a cost centre to a value driver, playing a pivotal role in driving growth and retention, through delivery of stellar...

At Magical, our mission is to revolutionize automation for everyone. We're a dynamic and innovative team looking for a highly empathetic, resilient, and structured Customer Success Lead to join our team. If you have a proven track record of empathetically helping customers achieve their goals while renewing and expanding their accounts, then we’re going to...

About the RoleWe are seeking a highly skilled and experienced Senior Customer Experience Leader to lead our customer success efforts in Canada. This role will be responsible for driving strategic initiatives across the region, leading cross-functional teams, and developing strong relationships with key stakeholders.Job SummaryThe ideal candidate will have a...

As the Head of Customer Success Canada, you will have full responsibility to ensure Intuit offers our customers an unforgettable experience across our products and services. You will be responsible for leading critical touchpoints in the customer experience, including customer onboarding and launching new service offerings for customers within Intuit’s...

Job Category Customer Success Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your...

Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...

At Coatue Management L.L.C., we are seeking a highly skilled Senior Director of Customer Success and Expansion to lead and shape the strategy for managing and growing our portfolio of customers in the US and Canada.About UsWe are a rapidly scaling global SaaS unicorn at the forefront of revolutionising technological solutions for the dynamic hospitality and...

Unlock Customer Potential as Head of Customer Success CanadaAn exceptional opportunity awaits a seasoned leader to drive customer success, retention, and ecosystem growth in Canada.About the Role:Salary: $175,000 - $225,000 per yearAs the Head of Customer Success Canada, you will oversee the development and implementation of strategies to deliver...

This is a flexible position and has the option of working in our Toronto office full time, hybrid throughout the week or working entirely remotely._ Position Summary Are you someone who loves to develop people and build deep and meaningful client relationships in a fast-paced environment? Do you enjoy advocating for customers and making them wildly...

About ACTO ACTO is a leading SaaS company specializing in innovative solutions for the Life Sciences industry. Our mission is to empower organizations with cutting-edge technology to drive efficiency and success. Position Summary Key Responsibilities - KPI Achievement: - Drive the team to meet or exceed established KPIs, including Gross Retention, Net...

**Who We Are; What We Do; Where We’re Going** Magnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes, and shares evidence from computers, smartphones, tablets, and IoT-related devices. We are continually innovating so our customers can deploy advanced and effective tools to protect their companies,...

**Who We Are** SWTCH is pioneering EV charging solutions for multifamily and commercial properties across North America. Founded in 2016 by entrepreneurs, investors, and energy professionals, SWTCH had a vision of enabling communities to realize the social, economic, and environmental benefits of widespread EV adoption. Since then, its EV charging and...

p>MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB...

p>Customer Success Managers own the outcome of customer success for a book of business/set of accounts. They build strategies for their accounts to retain and grow them while contributing to company profits. CSMs develop a vision and a strategy for each of their accounts to provide customers with a voice and guidance to facilitate the achievement of the...

**Customer Success Manager** - Job Description **Who We Are** SWTCH is pioneering EV charging solutions for multifamily and commercial properties across North America. Founded in 2016 by entrepreneurs, investors, and energy professionals, SWTCH had a vision of enabling communities to realize the social, economic, and environmental benefits of widespread...

**Come join our Customer Success Team!**: - Your Core, Our DNA: High Velocity. High Intensity. High Trust. High Expectations. High Impact._ FutureFit AI could be the right next step in your career journey if reading those words resonates deeply for you, full stop. You live and lead with bold humility, pursue audacious goals, and are motivated by having a...

Resolver operates as a hybrid workforce where you can work at home, in the office, or a mix of both. For this particular role we are looking for someone who wants to hang out with us in real life around twice per week._ As a Manager, Customer Success, you'll lead a team of Customer Success Managers to revenue and retention success, through coaching,...