Seasonal Rental Coordinator

4 days ago


Edmonton, Alberta, Canada Cooper Equipment Rentals Full time
About the Role

We are seeking a highly motivated and customer-oriented Rental Coordinator to join our team at Cooper Equipment Rentals. As a key member of our team, you will be responsible for providing exceptional service to our customers, processing rental requests, and maintaining accurate inventory records.

Key Responsibilities
  • Rental Processing: Answer customer inquiries, process rental requests, and escalate issues as needed.
  • Inventory Management: Maintain accurate inventory records, document on-site inventories, and communicate findings to staff daily.
  • Contract Management: Process new rental contracts daily, manage cycle billing, and reconcile weekly open order contract reports.
  • Customer Service: Provide exceptional service to customers, respond to inquiries, and resolve issues in a professional and timely manner.
  • Team Collaboration: Work closely with the service department to coordinate rental equipment and service/repair issues.
Requirements
  • Experience: Minimum of two years' experience in the construction equipment rental industry.
  • Skills: Strong customer service skills, ability to work in a fast-paced environment, and proficiency in computer systems.
  • Education: High school diploma or equivalent required.
What We Offer
  • Competitive Salary: Base salary + commission structure.
  • Excellent Benefits: Premiums paid by the company, company vehicle, fuel card, and RRSP match.
  • Stable Employment: Year-round employment with opportunities for growth and development.


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