Hospitality Services Coordinator

1 month ago

Saskatchewan, Canada Saskatchewan Polytechnic Full time

Job Summary

The Hospitality Services Coordinator is a key member of our team, responsible for ensuring seamless execution of service through ordering, receiving, inventory management, and day-of supervision of catering events. This role requires strong organizational and communication skills, as well as the ability to work effectively in a fast-paced environment.

Key Responsibilities

  • Ensure Food Safe conditions are met or exceeded at all times during all touch points
  • Place all necessary orders and obtain specialty items as needed
  • Maintain positive relationships with suppliers
  • Receive, inspect, verify, and disperse orders as outlined in operational guidelines
  • Process invoices into inventory system and follow SK Poly financial procedures
  • Assist in completion of monthly inventory
  • Maintain par stock and deal effectively with product shortages and returns
  • Maintain and manage chemicals according to WHMIS specifications
  • Manage and maintain staff uniforms, general use uniforms, and event linens
  • Create yearly ordering schedule
  • Assist in recording all sales, purchases, labor, and transfers into Tracker
  • Use efiling paperless procedure to have invoices processed and paid
  • Assist in reconciling FAST with trackers
  • Correctly allocate portions of invoices to proper cost centers to minimize internal transfers
  • Work closely with Hospitality Programs for production and delegate duties where there will be gaps for Catering
  • Oversee planning, production, and execution of day-of Catering orders, aiding in delivery service of catering if needed
  • Take part in service/cooking when needed
  • Answer customer inquiries relating to catering orders
  • Be a master user of task management system, report up when tasks are not consistently being done
  • Be "owner" of Hospitality Phone which is used for banquet trouble shooting and online ordering
  • Organize and execute all outgoing shipped products as required
  • Coordinate all waste and recycling programs
  • Organize and track equipment repairs
  • Work hand in hand with Hospitality Services team members, troubleshooting and providing basic guidance when direct report not available

Qualifications, Skills, Abilities, and Experience

  • Journeyperson status as a Cook or 10 years' experience as a catering coordinator, or other relevant position in the hospitality or food service experience industry
  • Three years of related experience in cafeteria, catering, or commercial food services (along with experience supervising in a unionized work environment)
  • High school diploma or equivalent to about 12 years of formal education
  • Food Safe Level 1 Certification
  • WHMIS Certificate
  • CPR/AED/First Aid Certificate – not required but would be beneficial
  • Valid Saskatchewan Driver's License is required as the successful candidate will have to drive catering van
  • 2 years' experience in inventory management, budget management, forecasting, and reporting
  • Knowledge of basic cooking standards for all types of service – quantity batch cooking, short order, a la carte, fine dining, and plate/banquet service, cafeteria service, baking
  • Ability to operate commercial cooking equipment
  • Knowledge of safe handling of chemicals used in food service setting
  • Bondable
  • Proficient skills using Microsoft Office Suite, calendaring, Zoom, and other current applications
  • Effective, appropriate, and professional communication
  • Knowledge of work place safety – safe lifting, prevention of burns, cuts, fires, safe equipment use
  • Familiar with food cost procedures
  • Effective time management skills

Desired Qualifications, Skills, Abilities, and Experience

  • Desired QSA Required Competencies

Working at Saskatchewan Polytechnic

Saskatchewan Polytechnic is a leader in polytechnic education, offering a wide range of diploma, certificate, and degree programs. Our students benefit from hands-on learning, industry connections, and a supportive community. We are committed to providing a safe and inclusive work environment that values diversity and promotes excellence.

Why Work with Us?

We offer a competitive salary and benefits package, as well as opportunities for professional development and growth. Our team is dedicated to delivering exceptional service and supporting our students and staff. If you are a motivated and detail-oriented individual who is passionate about hospitality and customer service, we encourage you to apply for this exciting opportunity.

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